How can we help?

Trouble signing in, using your account or something not working? Email support@letsxp.com with the phone number on your account and a short description. Never send us a sign-in code.

To appeal a moderation decision on your account, or to share general feedback, email support@letsxp.com.

If you're in immediate danger or experiencing an emergency, contact your local emergency services (911 in the U.S.). For safety concerns, harassment, abuse, member reports or moderation concerns, use Report in the app or email safety@letsxp.com. This mailbox is not an emergency service and is not monitored around the clock. See the Safety Center.

For privacy inquiries, data access or correction, privacy rights or privacy-related deletion requests, email privacy@letsxp.com. See our Privacy Policy.

Instructions are on the Delete Account page.

Restaurants, venues and experience providers can use the partner inquiry form.

Read our Accessibility Statement, or email support@letsxp.com about a barrier you've found.