Delete your account

Open Lets XP and go to Settings → Account → Delete account, then tap Delete my account to confirm. If you haven't signed in recently, you'll be asked to sign in again first.

Email privacy@letsxp.com with the subject “Delete my account” and the phone number on your account. We'll confirm the request before deleting anything.

Once you confirm, your account is marked for deletion and you're signed out on all devices. Deletion can't be paused or cancelled after you confirm.

Deletion is completed automatically by a scheduled process that runs regularly. We don't currently guarantee a specific maximum time. [Operational decision: whether to publish a maximum deletion timeframe]

Your account, profile, photos, sign-in sessions, push-notification settings and other account-related data are removed through our deletion process. Product-event records are anonymized.

Deleting your account ends all your matches. When a match ends, the conversation and its messages are deleted for both members — not just hidden. The same happens if you or the other member unmatches or blocks.

If content was submitted as evidence in a report, a separate copy is kept with that report. Evidence is deleted 90 days after the report is resolved. Report details, moderation actions, suspensions and audit records are kept separately and don't currently have a set deletion period. [Legal review required: retention language for report, moderation and audit records]

Some information may be held independently by service providers, such as Stripe for identity verification, and in backups managed by our infrastructure provider. Deleting your Lets XP account may not automatically delete that information. [Provider verification required: Stripe verification data retention after account deletion] [Provider verification required: backup retention and deletion from backups]

If you only joined the early access list or sent a partner inquiry, email privacy@letsxp.com to have that removed.

Deletion and privacy questions: privacy@letsxp.com. See our Privacy Policy for your other data rights.